Glacier Hosting




Learn more about our company and access important documents outlining the terms of service, privacy policies, and acceptable use policies. Stay informed and understand the guidelines that govern your interactions with our platform.

Terms of Service

Last Updated: December 7th 2023


Glacier Hosting Pvt Ltd (“Glacier Hosting”) agrees to provide services to the Subscriber, subject to the following terms and conditions (“Terms of Service”). Glacier Hosting Pvt Ltd, hereafter referred to as (“We,” “Us,” or “Our”), and the client, referred to as (“Customer,” “Client,” or “You”). The use of Glacier Hosting services constitutes acceptance and agreement to the Acceptable Use Policy (“AUP”) and Terms of Service (“ToS”). If you are not of legal age to form a binding contract or if you are barred from receiving services under the law, you may not use our services.

Glacier Hosting Pvt Ltd reserves the right to revise or amend any portion of this agreement at its sole discretion and without advance notice. Any changes will be effective upon posting to the site. Your continued use of our services following any change in the Terms of Service (“ToS”) and Acceptable Use Policy (“AUP”) will indicate your acceptance of such changes. If you do not agree to any changes in the Terms of Service Agreement, please discontinue the use of our services. Please note that if you choose to discontinue our services due to changes made to the Terms of Service (“ToS”) and Acceptable Use Policy (“AUP”), no refund will be initiated. Violation of the Terms of Service (“ToS”) and Acceptable Use Policy (“AUP”) is grounds for service cancellation without refund and may result in civil or criminal prosecution.



The provisions of the Terms of Service (“ToS”) Agreement are in no way exhaustive. Any conduct that violates laws, regulations, or the norms of internet use is prohibited. Glacier Hosting reserves the right to limit or prohibit any of your activities that damage the reputation of Glacier Hosting as it pertains to your use of our services.


Identity Verification

Occasionally, for new orders that we, at our discretion, determine to be high risk or fraudulent (but not limited to these scenarios), we may require identity verification. If you choose not to comply when asked, we reserve the full right to cancel, terminate, or suspend the purchased service without initiating any refund. Identity verification is mandatory for all orders, and we will specify when it is required for each order.

Limitations of Liability

You expressly acknowledge and agree that to the fullest extent permitted by applicable law, Glacier Hosting shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Glacier Hosting has been advised of the possibility of such damages).

Nothing in these TOS shall affect the statutory rights of any consumer, exclude or restrict Glacier Hosting’s liability arising from fraud or other criminal action or exclude or restrict any liability for death or personal injury arising from the negligence of Glacier Hosting.

Glacier Hosting does not provide any warranty or representation that:

Intellectual Property Restrictions

You acknowledge that you do not have the right to use any logos, trademarks, or domain names owned by Glacier Hosting without obtaining prior permission from us.


Denial of Service Attacks

Glacier Hosting retains the right to disable and terminate your server in the event of recurrent denial-of-service attacks that disrupt other users.


You agree to defend, hold harmless, and indemnify Glacier Hosting from any and all liability, claim, loss, judgment, damage, cost, or expense (including, without limitation, reasonable legal fees) arising out of your breach or violation of any covenant contained in this policy, or resulting from your use of the Services.

Support And live chat

Dedicated Servers and VPS

Minecraft Servers: Support for Minecraft Services

DDoS Shield

Glacier Hosting does not guarantee that the plan you have purchased will meet, fulfill, or address, but not limited to, your expected needs. In such cases, we recommend considering an upgrade to your plan or exploring alternative options.


Backup Included in Plans


Additionally, Glacier Hosting reserves all rights to suspend, terminate, and remove all files from your server or service upon any violation of the Terms of Service (“ToS”) and Acceptable Use Policy (“AUP”) or any other basis if deemed needed.

Cancellations, Refunds, Chargebacks and the 1 day Money-Back Guarantee

Minecraft End User License Agreement

By using any Glacier Hosting Minecraft-related service, including but not limited to Minecraft server hosting, you agree to the Minecraft End User License Agreement and any related or additional agreements, terms, or conditions specified therein, as provided by Mojang AB, in addition to but not in place of Glacier Hosting Terms of Service (“ToS”).
Minecraft EULA:

Privacy Policy

Last Updated: December 7th 2023


This Privacy Policy outlines how Glacier Hosting Pvt Ltd. gathers, utilizes, maintains, and discloses information obtained from users (referred to as “Users”) of the website (“Site”). The policy extends to cover the Site and all products and services provided by Glacier Hosting Pvt Ltd. We assure the secure storage and processing of your data in compliance with the General Data Protection Regulation (GDPR).

Personal Identification Information

We collect personal identification information from Users when they visit our site, register, place an order, or engage in various activities, services, features, or resources offered on our Site. Users may be asked to provide their name, email address, mailing address, and phone number, as deemed appropriate. It’s worth noting that Users can visit our Site anonymously if they choose to. We will only collect personal identification information if Users voluntarily submit such details to us. Users have the right to decline providing personally identifiable information; however, this may limit their participation in specific Site-related activities, and they will be unable to purchase any services

Non-Personal Identification Information

We might gather non-personal identification information from Users during their interactions with our Site. Such non-personal identification information could encompass details like the browser name, computer type, and technical specifics regarding Users’ methods of connecting to our Site, including the operating system, Internet service providers used, and similar information.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How do we use your information?

The information we gather during your registration, purchase, newsletter sign-up, survey response, website interaction, and engagement with specific site features is utilized in the following ways:

How do we protect visitor information?

We refrain from utilizing vulnerability scanning and/or scanning to PCI standards.

Your personal information is securely stored behind protected networks and is accessible only to a limited number of individuals with special access rights, obligated to maintain confidentiality. Furthermore, any sensitive/credit information you provide undergoes encryption through Secure Socket Layer (SSL) technology.

To ensure the safety of your personal information, we implement various security measures when a user places an order, enters, submits, or accesses their information.

How long is data kept for?

Any data collected from you by us is kept until it is requested to be deleted, or is no longer required to prevent fraud.

Third Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to external parties without providing you with advance notice. This exclusion does not apply to our website hosting partners and other collaborators who assist us in operating our website, conducting business, or servicing you, provided they agree to maintain the confidentiality of this information. We may disclose your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety, or the rights, property, or safety of others.

However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar purposes.

Glacier Hosting may disclose your personal information under the following circumstances:

If you do not agree with the aforementioned terms of processing your personal information, we kindly request that you refrain from using our services.

Third party links

From time to time, we may choose to include or present third-party products or services on our website at our discretion. These third-party sites operate with distinct and independent privacy policies. Consequently, we hold no responsibility or liability for the content and activities of these linked sites. Nevertheless, we are committed to safeguarding the integrity of our site and appreciate any feedback regarding these external sites.


Google’s advertising requirements align with Google’s Advertising Principles, which are designed to ensure a positive experience for users. These principles can be found at

While we have not currently activated Google AdSense on our site, we may consider doing so in the future.

If you choose to sign up using the Google option, we will securely store your Primary Google email address and openid. This information is necessary to create an account with us, enabling us to contact you via email with your signup details and service information. It also allows you to log in again in the future.

Data Deletion

To initiate the deletion of your client data from our systems, kindly submit a ticket on our Discord channel. This request will prompt the removal of your data from our database.

Your Acceptance of These Terms

By utilizing this Site, you indicate your acceptance of this policy and the terms of service. If you do not agree with this policy, please refrain from using our Site. Continued use of the Site after changes to this policy are posted will be considered as your acceptance of those changes.

For any inquiries about this Privacy Policy, the practices of this site, or your interactions with this site, please reach out to us through our Discord ticket system or via email at [email protected].

Acceptable Use Policy

Last Updated: December 7th 2023


Prohibited Use

Services provided by Glacier Hosting may not be utilized for illegal purposes or to support any illegal activities. Glacier Hosting retains the right to collaborate with legal authorities and/or affected third parties in the examination of any suspected criminal activity or civil wrongdoing.


Utilizing Glacier Hosting services to transmit any material (via e-mail, uploading, posting, or otherwise) that threatens or encourages bodily harm or destruction of property is strictly prohibited.


Utilizing Glacier Hosting services to transmit any material (via e-mail, uploading, posting, or otherwise) that harasses another is strictly prohibited.

Forgery or Impersonation

Altering, deleting, or manipulating identifying network header information with the intention to deceive or mislead is strictly prohibited. Attempting to impersonate any person by employing forged headers or other identifying information is also strictly prohibited. It’s important to note that the use of anonymous remailers or nicknames does not constitute impersonation.


Fraud entails a deliberate misrepresentation or deceptive statement, writing, or activity made with the intention that the recipient will act upon it. Any form of fraud is strictly prohibited, and violations will be thoroughly investigated.

Third-party Links, Sites, and Services Our products may include links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Glacier Hosting. We neither endorse nor assume any responsibility for any such third-party sites, information, materials, products, or services. If you choose to access any third-party website, service, or content from Glacier Hosting, you do so at your own risk, and you agree that Glacier Hosting will bear no liability arising from your use of or access to any third-party website, service, or content.

Acceptance of Acceptable Use Policy ("AUP")

Please refrain from using our server if you cannot adhere to the Terms of Service (ToS) and Acceptable Use Policy (AUP). If we find that you are in violation, we reserve the full right to terminate your services without advance notice and without a refund.

To report someone you suspect of breaking these rules, please contact us through our Discord ticket system or at our email [email protected]